Who Should You Contact?
Not sure whether to reach out to my office or call 311? Here's a quick guide:
Contact Councillor Morgan's Office For:
- Policy questions or concerns
- Feedback on City Council decisions
- Ward-specific community issues
- Questions about upcoming City initiatives
- Meeting with the Councillor
- Advocacy on municipal matters
- Community event information
Contact 311 For:
- Potholes and road repairs
- Garbage and recycling collection
- Snow and ice removal
- Bylaw complaints (noise, parking, etc.)
- Street light outages
- Park maintenance issues
- Transit schedules and information
- Graffiti removal
- Water and sewer issues
- Building permits and inspections
Need to Contact 311?
Contact Edmonton 311
311 is your direct line to City of Edmonton services and operations, available 24/7 for most services.
📞 Call: Dial 311 (within Edmonton) or 780-442-5311 (outside Edmonton)
✉️ Email: 311@edmonton.ca
📱 App: Download the free "311 Edmonton" app to report issues with photos, track requests in real time, and get updates — available on iOS and Android
Media Inquiries
For media inquiries, interview requests, or press statements, please contact the office directly and place "Media Inquiry" in the subject line.
Phone: (780) 496-8132
Email: jon.morgan@edmonton.ca
Office Information
Address: 1 Sir Winston Churchill Square, Edmonton, AB
Phone: 780-496-8132
Email: jon.morgan@edmonton.ca
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